Corporate Governance
Committed to good industry practice.
A truly ethic corporate culture.
The organisation is committed to complying with the highest standards of business ethics and has a Corporate Compliance Programme since september 18, 2020, which is periodically reviewed by external consultants of recognised prestige and which sets out, in an organised manner, the measures implemented to create an environment of prevention, detection and early management of risks. Among other things, this programme has a special focus on the fight against criminal and anti-competitive offences, ensuring the highest level of integrity in all business practices.
The organisation adheres to the VINCI Codes, which sets out the principles shared by all its employees and business partners and whose fundamental values are defined in the 5 reference documents listed below:
- The Code of Ethics and Conduct, which sets out all the principles of business ethics to be applied in different circumstances and in all the countries in which the firm operates.
- It is used in conjunction with the Anti-Corruption Code of Conduct, which sets out standards to prevent all acts of corruption, in particular by identifying risks in business processes and defining behaviour to be avoided.
- The Human Rights Guide, which summarises potential risks and their impact on the business and defines a common set of guidelines for dealing with human rights issues.
These guidelines are based on the principles of the Universal Declaration of Human Rights (UDHR), the 8 core conventions of the International Labour Organisation (ILO) and the OECD Guidelines for Multinational Enterprises.
- The Declaration on Fundamental and Essential Actions on Safety and Health at Work, which reflects the common will to achieve the goal of ‘Zero Accidents’. The declaration is the result of a constructive and regular social dialogue. As part of a policy of continuous improvement, it reaffirms that progress can only be made with all employees by promoting a culture of safety.
- Environmental guidelines, which provide a framework designed to minimise the risks and impacts of activities on the environment. All companies must follow these guidelines so that policies and procedures can be improved and adapted to protect and preserve the environment wherever they operate. Each business unit is responsible for ensuring that similar efforts are made by business partners throughout the life of a project.
The Corporate Compliance Programme consists of the following documents:
VINCI, S.A. normative
General Protocols of COBRA SERVICIOS, COMUNICACIONES Y ENERGÍA, S.L.U.
- Framework Protocol of the Corporate Compliance Program
- Regulatory Compliance Protocol
- Protocol for Reporting Suspected Irregular Activities
- Corporate Defence Procedure Activation Protocol
- Protocol on Training of Professionals in Regulatory Compliance Issues
- Protocol on the profile, expertise and organizational location of the Corporate Compliance Officer and the Corporate Compliance Delegate
- Protocol for Core Policies
- Catalogue of Forbidden Conducts and Expected Behaviours
- Code of Conduct for Business Partners
- Protocol for Compliance with Defence of Competition Standards
- Protocol for management of the relations with Public Administrations and Servants
- Protocol on Facilitation Payments
Internal Regime instructions of COBRA SERVICIOS, COMUNICACIONES Y ENERGÍA, S.L.U.
Crime Prevention Plan of ENYSE and its Policies
- Policy on Regulatory Compliance, Anti-bribery and Conduct Contrary to Antitrust Law.
- Policy on Prevention of Money Laundering and Financing of Terrorism.
- Anti-Corruption Policy.
- Policy on Professional Courtesies.
- Policy on the Protection of Industrial and Intellectual Property Rights.
- Policy on Data Protection and Treatment of Confidential and Sensitive Information.
- Human Rights Due Diligence Policy.
- Protocol for the Prevention, Detection and Action against Harassment in the Workplace.
- Protocol for the Prevention, Detection and Action against Sexual Harassment.
The design of the Corporate Compliance Program contains and applies some best practices for preventing criminal risks and promoting ethical corporate behaviour, aligned with the requirements of the Criminal Code and other applicable legislation in force.
Any person who is aware or legitimately suspicious about any type of unlawful act or offence can disclose it directly to the Corporate Compliance Responsible, or through the following channels:
Digital platform:
Telephone line:
- Chile: +56 232 149 988
- Spain +34 910 477 636
If you choose this channel, you will be required to enter code of service 9756 during the call.
- Postal address At/Responsable de Cumplimiento Corportativo, Calle Valportillo II, 8, Pol. Ind. Alcobendas, 28108 Alcobendas, Madrid, Spain.
The previous disclosure systems can also be used as a resource to resolve any questions referring to the Corporate Compliance Program itself. At all times, the confidentiality of the subject will be granted, as well as the absence of retaliation upon any given disclosure.
All those people who in good faith transmit their communications will be protected against any type of discrimination, retaliation or penalty due to them. False or defamatory complaints will be subject to disciplinary action in accordance with internal procedures, agreements and applicable legal regulations. Confidentiality of the identity of the whistle-blower will be guaranteed. The identity of the whistle-blower will not be disclosed to third parties, neither to the person reported nor to the management, except when disclosure is necessary to the relevant persons involved in any subsequent investigation or legal proceeding initiated as a result of the investigation carried out by the Compliance Management System. In accordance with the provisions of the applicable Personal Data Protection regulations, you are informed that the data collected through this Ethical Channel will be processed by ENCLAVAMIENTOS Y SEÑALIZACIÓN FERROVIARIA ENYSE, S.A.U. (hereinafter, ENYSE) and its subsidiaries, in order to process the corresponding complaints and queries, in accordance with the provisions of the Corporate Compliance Program and internal regulations. The basis of legitimacy of this treatment is the consent of the interested party when voluntarily submitting the information. The data will be kept for the duration of the investigation and its deletion is not requested and, in any case, in compliance with the applicable statutory limitation periods. The information received may be transferred to the corresponding ENYSE companies if necessary for the purpose of the investigation. You can consult the companies of ENYSE in any official information register. Likewise, it is reported that, in any case, the interested party may at any time exercise the rights of access, rectification, deletion, portability, limitation or opposition by writing to the address calle Valportillo II, nº 8 bis, 28108 Alcobendas, Madrid (Spain).